U
UP-TO-DATE Agency
← Back to Home
Categories
Getting Started7Technical: Connecting Websites16Agency Admin: Accounts, Users and Roles10Creating Content14AI Memory9Troubleshooting7
HomeTroubleshooting

Troubleshooting

Error messages and common problems, what they mean and how to fix them.

Troubleshooting: signing in and access

Fix sign-in errors, two-factor codes, password resets, email verification, invitation links and expired sessions.

Troubleshooting: the AI App dashboard

Fix an empty or incomplete AI App dashboard, missing cards, the connect-your-website and no-access popups, and access that hasn't updated.

Troubleshooting: AI Memory

Fix AI Memory problems, from access and view-only mode to sources, How we write, Content Examples, the Company summary and AI Prompt.

Troubleshooting: AI Chat

Fix AI Chat problems with company memory, file attachments, failed messages and sending a reply to your blog.

Troubleshooting: approvals and client reviews

Fix problems sending posts for approval and the messages reviewers see on the review page, such as outdated or already approved versions.

Troubleshooting: website connections and crawls

Fix Test Connection errors for WordPress, Webflow, Drupal, Craft CMS and Odoo, and sitemap, crawl and approval problems in AI Memory.

Troubleshooting: content generation

Fix errors in Topic Ideas, the AI Writer, the Post Planner, Content Proposals, Content Ideas and Content Plans.